Data Protection

Kg997 — Privacy Policy and the security of your information

Your trust is our greatest asset. At kg997, every piece of your information is stored with the highest level of security — no compromises.

Last Updated: January 2026 | Applicable: Bangladesh
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Our commitment

Why kg997 keep your information secure?

We believe that protecting each member's privacy is our fundamental responsibility.

SSL encryption

All data transfers are secured with 256-bit SSL encryption, keeping your information out of reach of hackers.

No Data Selling

Kg997 never sells your personal information to third parties. Your data belongs to you alone.

Secure Servers

Our servers comply with internationally recognized security protocols and undergo regular security audits.

Minimal Data Collection

We collect only the information necessary to provide our services — nothing more.

KYC security

Documents submitted for identity verification are stored with the highest level of security and can only be accessed by authorized personnel.

Your control

You can view, correct, or request deletion of your information at any time.

1

What types of information we collect

kg997 We collect only the information necessary to deliver the best possible gaming experience. We never ask for unnecessary data, and respecting your privacy is a core principle of how we operate.

We may collect the following types of information:

Data Type Example Mandatory
Identity Information Full name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial information BKash/Nagad number, transaction history Yes
Device Information IP address, browser type, device model Automatic
Usage Data Gaming history, login times, page visits Automatic
KYC documents Copies of NID, passport, or driving license Verification Period

We never store your full payment card number or PIN. Payment information is processed directly through a secure payment gateway.

2

Purpose of Data Collection and Use

kg997 Your information is used only for the legitimate purposes listed below. Your data is never used for any unclear or unauthorized purpose.

  • Account management: Completing registration, ensuring login security, and protecting your account.
  • Payment Processing: Processing deposits and withdrawals securely.
  • KYC verification: Verifying age and identity, and preventing fraud.
  • Customer Support: Resolving your complaints and queries.
  • Responsible Gaming: Identifying problematic gaming patterns and providing the necessary support.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Legal obligations: Meeting regulatory requirements.
  • Service Improvement: Enhancing the overall platform experience.

We will never use your information for marketing purposes without your consent. You can opt out of marketing communications at any time.

3

Cookie Policy

kg997 Cookies may be stored in your browser while you use the website. Cookies are small text files that help improve your experience.

Types of cookies we use:

  • Essential cookies: Essential for maintaining login sessions and ensuring security.
  • Functional cookies: Remembers your preferred language and settings.
  • Analytics Cookies: Helps us understand which sections of the site are used most.
  • Performance Cookies: Monitors site speed and performance.

You can disable cookies through your browser settings at any time. However, doing so may limit certain features of the platform.

4

Data Sharing with Third Parties

kg997 Your data is never sold to third parties for commercial purposes. However, information may be shared in certain specific circumstances to provide our services:

  • Payment Providers: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions.
  • Game providers: Limited information may be shared with game software companies to operate the games.
  • Law enforcement: Data may be shared with authorities under court order or as required by law.
  • Fraud Prevention Services: Limited data may be shared with fraud detection systems.

We never sell or transfer your information to advertisers, data brokers, or any other commercial third parties.

Third parties with whom data is shared are kg997 are contractually bound to comply with its privacy policy.

5

Data Retention Period

kg997 Your data is never retained longer than necessary. Separate retention periods apply to different types of information:

  • Account information: For the duration of account activity and up to 5 years after closure.
  • Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
  • KYC documents: Until legal requirements are met, typically 5–7 years.
  • Gaming history: For as long as the account remains active.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

If you request account deletion, all data beyond legal retention requirements will be permanently deleted within 30 days.

6

Your rights

kg997 As a member, you have the following rights over your personal information:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of any data that falls outside legal retention requirements.

Right to Restrict Processing

You may restrict the use of your data for specific purposes.

Right to Portability

You may request a copy of your data in a commonly used format.

Right to object

You may object to the processing of your data for specific purposes.

To exercise these rights, contact our support team. We are required to respond within 30 days.

7

Children's Privacy

kg997 Registration or use of the platform by anyone under 18 is strictly prohibited. We do not knowingly collect personal information from minors.

If we discover that a minor has registered, the account will be closed immediately and all collected data will be deleted.

If parents believe their child kg997 has been registered, please contact us immediately.

8

Security Measures

To protect your information kg997 Using industry-standard technology:

  • SSL/TLS encryption: All data transmissions are protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & DDoS Protection: Protection against server attacks.
  • Regular Security Audits: Periodic audits conducted by third-party experts.
  • Restricted Access: Only authorized personnel have access to sensitive information.
  • Data Backup: Regular backups are maintained in a secure location.

Please note that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

9

Changes to the Privacy Policy

kg997 This Privacy Policy may be updated from time to time due to service improvements, legal changes, or new technologies.

  • For significant changes, we will notify you in advance via your registered mobile number or email.
  • For minor changes, only the updated date on this page will be revised.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree with any policy changes, you may request to close your account.

The date of the most recent Privacy Policy update is always shown at the top of the page. We recommend checking back regularly.

10

Contact

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please get in touch. Our dedicated privacy team is always ready to help.

We typically respond within 72 hours. Urgent privacy matters are handled on a priority basis.

kg997 places the highest importance on member privacy. Your trust means everything to us, and we are always committed to maintaining it.

Safe Gaming

Play with peace of mind — we've got you covered

Your information is fully secure at kg997. Register now and enjoy the best online gaming experience in Bangladesh.

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